Thank You: Gratitude for the Existence of Others
Thank you, a word that is currently starting to be forgotten due to the swift currents of life. We begin to forget the significance of the presence of other people and consider it a normal thing. In fact, the presence of other people, especially people who are beneficial to our lives, is the greatest gift.
Gratitude is a Natural Encouragement
Humans, now create various tools to meet their needs, at a certain point, humans even worry that the presence of these tools will replace them. The tools that are accompanied by artificial intelligence, even though they are so clever, they are not in the least grateful for the efforts of their creators to present themselves.
On the other hand, humans are creatures created to be grateful and grateful. Humans thank their creator for the opportunity to live in this world and taste happiness. These intelligent and emotional beings are happy to thank each other for the help they receive.
God created His creatures to be grateful, both to Himself and to their fellowmen. Look at the attitude of a cat stroking itself gently to the human who feeds it. Maybe, we can also see the beautiful colors and the smell of a flower, as a token of gratitude to the humans who have planted and cared for it.
Feelings, the Difference Between Machines and Humans
Thanking and receiving expressions of gratitude are natural things that already exist in humans. AI (artificial intelligence) will not be compelled to thank you, they are emotionless creatures created by humans based on the laws of computation (mathematical calculations). Thank you, can only be said by those who have feelings.
Feelings are a miracle created by God and given to his creatures. This feeling can be a sense of Love, Hate, Jealousy felt by young people. It can also be in the form of happiness, emotion and gratitude for a husband and wife who are blessed with healthy and perfect children. Maybe it’s a relief for a student who passed the thesis exam and got a bachelor’s degree. Feelings are a complex and complex creation that is owned by living things, especially humans.
Artificial intelligence may be able to imitate human physical form, human voice and even human behavior. However, all of them are just imitations of the original perfect creation, humans. Imitation, in fact will never be able to replace the original masterpiece.
Humans may choose to deal with machines for the sake of efficiency, such as choosing to come to an ATM instead of queuing for a bank teller. However, when problems arise, such as the ATM card being swallowed, we will come to the bank officer to take care of the swallowed card. Remember, in the end, humans will come back to other humans to complain and ask for help.
Humans, not only need problem solving, but a place to channel emotions, worries, stress, life pressures, etc. Maybe they can channel their vent on social media, but what they are aiming for on social media are humans who have feelings too. Humans, needing empathetic others, are able to feel the same pain they feel.
Be grateful, so as not to be replaced by machines
Modern humans seem to forget to say this, as simple as when I fill up gas at a gas station, the words I say give a strange impression to the officers there. For them, maybe helping me refuel and make payments is an obligation and routine, so there is nothing special for which he and I thank each other.
If we live further, we may always be grateful for the presence of gas stations on the way. Without them being present and mushrooming everywhere, maybe we will always worry about the state of our gas tank. In addition, they are also grateful that our presence allows them to continue their business as usual. In other words, there is an advantage for both parties from this activity.
Modern humans who forget to be grateful are those who are immersed in the mechanization of life, they become machines even though they have feelings. Sincere smiles are often erased from their faces when they are working, replaced by stiff faces like masks. Often they say thank you, but only as a formality for a job demand, an SOP that asks them to thank customers.
Sincerely Thank You
Thank you is often said to customers only as a formality, work demands. In fact, sincere thanks can actually be distinguished easily. Those who say thank you from the bottom of the heart look very natural without being forced, their facial features are very different.
Those who are grateful for the presence of customers, have a different performance, the way they treat customers is usually very nimble and passionate. They really try to understand the customer from the deepest feelings, try to understand and answer the customer’s worries, anxieties, anger and sadness.
Once, I saw an employee at a mini market letting antian pile up in one cash register, while one cash register was idle. I noticed, many employees milling about taking care of the placement of goods and chatting casually. Meanwhile me and several other customers were standing impatiently. As soon as I got out of the mini market, I swore in my heart, not feeling happy, I was filled with disappointment.
On the other hand, once I found a mini market that suddenly got a rush of customers because it was a congregation returning from Friday prayers. The mini market employee swiftly opened one of the idle cash registers and divided the long queue and served very quickly. I saw the expression on the face of the service spirit in the waiter, when he said thank you, that was a sincere thank you.
Thank you, don’t just say it, it’s a sincere feeling from a deep heart. Gratitude for the presence of others, usually encourages the body to move with energy to provide excellent service. The author himself is a barista, understands very well that consumers who come and are served with enthusiasm and are expressed deep gratitude, become customers in the future. Because they are given service from the heart, based on the philosophy of being grateful for their presence, their hearts are tied and become loyal customers.
